Effective Date: 1-1-2025
MN Behavioural Support (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you engage with our services, website, or communications.
1. Information We Collect
We may collect the following information:
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Personal details such as name, email address, phone number, and location
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Information provided during enquiries, assessments, or service delivery
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Child-related information provided by parents or carers for the purpose of behavioural support
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Payment and invoicing information (where applicable)
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Technical data such as IP address, browser type, and website usage data
2. How We Use Your Information
Your information is used to:
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Provide ABA and Positive Behaviour Support services
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Communicate with parents, carers, and professionals
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Schedule sessions and deliver virtual services
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Improve our services and website
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Meet legal, regulatory, and professional obligations
3. Legal Basis for Processing
We process personal data based on one or more of the following:
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Consent provided by you
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Performance of a contract
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Compliance with legal or professional obligations
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Legitimate interests related to service delivery and improvement
4. Sharing of Information
We do not sell or rent personal information. Information may be shared only:
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With qualified professionals involved in service delivery
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When required by law or safeguarding obligations
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With trusted service providers who support our operations under confidentiality agreements
5. Data Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Access to information is limited to authorised personnel only.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and professional requirements.
7. Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of data where applicable
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Withdraw consent at any time
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Raise concerns with a data protection authority
8. Children’s Data
Information relating to children is collected only with parental or legal guardian consent and is handled with strict confidentiality.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact